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MEDIATION · ARBITRATION · INVESTIGATION · TRAINING

Experience you can trust, in the room and on the record.

ReSync is a Dallas-based conflict resolution firm serving individuals, families, businesses, and government agencies across Texas and the United States. We help parties reach solutions they never considered.

Licensed in TX & 15+ States
20+ Years Experience
International Practice
Certified Mediator & Arbitrator

ABOUT RESYNC

A private dispute resolution center with a public-service record.

When the stakes are high, you need someone who has been in the room before — and knows how to move people toward resolution.

Adrian Booker is a certified mediator, facilitator, arbitrator, and licensed private investigator focused on special education, family, employment, and insurance disputes. In addition to leading ReSync, he serves as a contract mediator for the U.S. Equal Employment Opportunity Commission, a contracted arbitrator for the Better Business Bureau, a Texas State Office of Administrative Hearings roster mediator, a certified long-term care ombudsman, and a Dallas CASA advocate.

A native of Dallas, Adrian holds graduate certifications in dispute resolution from Southern Methodist University and Abilene Christian University, a master's degree in business management, and undergraduate degrees in criminology, sociology, and political science from Florida State University. He is active internationally with Mediators Beyond Borders.

No matter the circumstances, ReSync will treat you with respect. Our consistent track record of uncompromising ethics instills confidence and trust.
Professional mediation meeting

Resolution for every side of the table.

Whether you are an individual with a dispute, a business facing a claim, a family in transition, or an agency that needs a neutral, ReSync brings the right process to the problem.

Legal & Investigative Support

ReSync Legal and Investigative Support Services, led by a licensed private investigator, supports attorneys, employers, and families with the fact-finding that disputes depend on.

  • Licensed Private Investigation — confidential investigative services in support of litigation, employment matters, and family cases.
  • Workplace Investigations — impartial internal investigations of complaints, misconduct, and EEO-related concerns, with documented findings.
  • EEO Advocacy & Charge Preparation — guidance through the EEOC charge process and preparation for mediation or hearing.
  • Special Education Advocacy — Texas Education Agency rostered parent advocate for IEP, ARD, and Section 504 matters.

Mediation

A neutral, confidential process that helps parties reach a voluntary, negotiated agreement without the cost and delay of litigation.

  • EEOC Mediation — contracted EEOC mediator helping employers and employees resolve discrimination charges voluntarily.
  • Family & Domestic Partner — pre- and post-judgment divorce, domestic partner dissolution, parenting coordination, and child protection mediation.
  • Special Education (IEP / ARD / 504) — mediation and facilitation for families and school districts under IDEA and Section 504.
  • Windstorm & Insurance Claims — Texas Department of Insurance rostered windstorm mediator; experience with sinkhole, property, and personal injury claims.
  • Civil & Small Claims — court-appointed county, circuit, and appellate mediation in Florida; New York City small claims; Minnesota civil and family law.
  • Elder Care & Adoption — mediation for families navigating care decisions for aging loved ones and adoption-related agreements.

Arbitration

A binding, out-of-court decision by an impartial arbitrator. ReSync serves on state insurance-department and judicial rosters in several states.

  • Balance-Billing & Insurance Arbitration — independent arbitrator for the Texas Department of Insurance, the Washington Office of the Insurance Commissioner, and the Michigan Department of Insurance and Financial Services.
  • Court-Annexed Arbitration — Florida rostered arbitrator for the 2nd, 3rd, 13th, and 18th Judicial Circuits; Georgia registered arbitrator.
  • Better Business Bureau Arbitration — BBB-trained arbitrator serving businesses and consumers throughout Dallas and Northeast Texas.
  • Commercial & Consumer Disputes — breach of contract, warranty, collections, partnership dissolution, and FDCPA matters.

Government & Community ADR

Public-sector and community programs where ReSync serves as a neutral, panelist, or appointed advocate.

  • Administrative Hearings — roster mediator for the Texas State Office of Administrative Hearings.
  • Long-Term Care Ombudsman — certified ombudsman and Decision Maker Committee member, Texas Department of Aging and Disabilities.
  • Child Protective Services — contracted Dallas County CPS mediator and certified Dallas Court Appointed Special Advocate.
  • Los Angeles Mediation Program — neutral panelist for the District Office's Hearings Unit, Los Angeles Mediation/Settlement Program (LAMP).
  • Property & Community Associations — foreclosure, construction defect, HOA, and faith-based or ethnic community association disputes.
  • Collaborative Law — supporting parties and counsel working toward a negotiated resolution outside adversarial litigation.
500+Cases Resolved
20+Years Experience
16Practice Areas
15+Jurisdictions
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Where ReSync is qualified to serve.

Court, agency, and association rosters on which Adrian Booker is currently certified, appointed, or contracted.

Recognized and authorized to serve parties across the United States and internationally — bringing trusted, neutral expertise wherever it is needed.

State of Georgia — Certified Registered Neutral

  • Judicial Council of Georgia, Office of Dispute Resolution — Registered in Arbitration, General Civil Mediation, Domestic Relations Mediation, Specialized Domestic Violence Mediation, Dependency Mediation, Delinquency Mediation, and Early Neutral Evaluation.

Texas

  • Texas Department of Insurance — Independent Arbitrator
  • Texas Department of Insurance — Rostered Independent Windstorm Insurance Mediator
  • Texas State Office of Administrative Hearings — Roster Mediator
  • Texas Education Agency — Rostered Special Education Parent Advocate
  • Texas Mediator Credentialing Association — Credentialed Distinguished Mediator
  • Texas Department of Aging and Disabilities — Certified Long-Term Care Ombudsman
  • Texas Department of Aging and Disabilities — Certified Decision Maker Committee Member
  • Texas Department of Criminal Justice — Drug and Alcohol Counselor
  • Dallas County Child Protective Services — Contracted Mediator
  • Dallas CASA — Certified Court Appointed Special Advocate
  • Texas A&M University — Workshop Trainer-Facilitator
  • ReSync Legal and Investigative Support Services — Licensed Private Investigator

Florida

  • Supreme Court of Florida — Certified and Court Appointed County, Circuit & Appellate Mediator
  • Rostered Arbitrator — 2nd, 3rd, 13th, and 18th Judicial Circuits

Minnesota

  • Rule 114 Qualified Neutral — Civil: Civil Facilitative/Hybrid
  • Rule 114 Qualified Neutral — Family: Family Law Facilitative/Hybrid

Federal & National

  • U.S. Equal Employment Opportunity Commission — Rostered and Contracted Mediator
  • Better Business Bureau — Arbitrator
  • IEP / ARD / MD Special Education — Title IV & Section 504 Mediator/Facilitator

Other States

  • State of Washington, Office of the Insurance Commissioner — Rostered Arbitrator
  • State of Michigan, Department of Insurance and Financial Services — Rostered Arbitrator
  • State of New York, New York City Small Claims — Rostered Mediator
  • Los Angeles Mediation/Settlement Program (LAMP) — Neutral Panelist, District Office's Hearings Unit
Professional training workshop

RESYNC INSTITUTE

Training for professionals who resolve conflict for a living.

ReSync hosts dispute resolution training to prepare professionals in mediation and conflict resolution skills, and designs custom programs for organizations. Past participants include judges, mayors, tribal leaders, attorneys, executives, and human resource and mental health professionals. More than 1,000 individuals have trained with ReSync.

Courses

Workplace InvestigationsIntroduction to Conflict ResolutionAdvanced Conflict ResolutionEthicsEEOC ComplianceEEOC Charge PreparationEffective CommunicationsCultural BiasConflict Coaching

Continuing education hours are certified through the State Bar of Texas, Health and Human Services Professional Counselors, Texas Education Agency, Human Resources Certification Institute, and TCOLE.

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Get in Touch

Start the Conversation

Every resolution begins with a single conversation. Reach out today — we respond promptly and treat every inquiry with complete confidentiality.

Mailing Address

P.O. Box 793861, Dallas, TX 75379

Main Office

5995 Summerside Drive, Dallas